Growmify Return & Refund Policy: Ensuring Project Success Together

At Growmify, we’re dedicated to delivering high-quality services that help your business flourish. This policy outlines our approach to returns and refunds, with a focus on clear communication and achieving successful project outcomes.

Understanding the Digital Nature of Services:

Due to the customized nature of our web design, digital marketing, and CRM services, refunds are generally not offered once a project is completed and approved by you. This ensures we dedicate the necessary time and resources to deliver the agreed-upon results.

Non-Refundable Services:

• Completed and Approved Projects: Upon your satisfaction and project approval (as evidenced by your sign-off), refunds cannot be granted. This includes website design, digital marketing campaigns, and CRM setup and configuration.
• Partially Completed Projects Due to Client Changes: If project delays or scope changes arise on your end, and work has already begun, a refund won’t be available for completed portions. However, we’re happy to discuss applying the completed work towards future services.

Scenarios for Potential Refunds:

While refunds are generally limited, we understand exceptional circumstances may arise. Here are situations where a refund might be considered:

• Project Cancellation Before Work Begins: If you decide to cancel a project before any work commences, you’ll receive a full refund.
• Significant Errors: In the rare instance where we deliver a service with substantial errors that deviate from the agreed-upon scope and cannot be rectified within a reasonable timeframe, we may offer a partial refund at our discretion. This will be evaluated on a case-by-case basis.

Refund Process:

To request a refund, please contact us within 14 days of receiving the completed service. Clearly outline the reasons for your request. We’ll review it thoroughly and respond within 5 business days.

Revisions and Open Communication:

We understand that your needs may evolve throughout the project. That’s why we offer a reasonable number of revisions to ensure your satisfaction. However, significant scope changes may incur additional charges. Maintaining clear communication throughout the project helps prevent misunderstandings and ensures we’re aligned on your vision.

Client Satisfaction is Our Priority:

Your success is our success. We strive to exceed your expectations by delivering exceptional service and fostering open communication. If you have any questions or concerns, please don’t hesitate to reach out.

Contact Us:

• Email: [info@growmify.site]
• Phone: +91 98214 85669
• Support Ticket: Accessible through your CRM dashboard

Let’s work together to achieve your business goals!